There are many different kinds of Community Transport schemes, depending on local needs, demographic profile and geographical area.
There are around 80 CT providers in Wales, providing an estimated 2 million passenger journeys per year including Social Services Transport. Information about CT providers in your area can be found at: www.traveline-cymru.info/community-transport/ and then clicking on your area on the map.
The following examples give a flavour of the breadth of what the CT sector can offer:
- Social Car Schemes are lift-giving schemes often run by volunteers using their own cars, although some schemes also operate a fleet of pool cars including small accessible vehicles. These services typically provide transport for individuals, providing essential journeys such as shopping or trips to the doctor. Social Car Schemes operate in some of the most rural parts ofWales, and in other areas in response to transport needs which are not easily met via services using larger vehicles.
- Minibus Dial-a-Ride Services provide demand responsive door-to-door services, often using accessible vehicles. Services operate in rural and urban areas, taking people to a particular destination (such as a town centre or hospital) or may be able to drop-off anywhere within a defined area. Unlike conventional bus services, the route is flexible and determined by where passengers live and where they wish to go. Services may be run by volunteers or paid drivers.
- Car Clubs offer affordable community based short-term car hire to local members.
- Group Transport Services offer affordable transport for voluntary and community groups, usually using minibuses of MPVs. Accessible vehicles are available in many areas. Groups may provide their own driver, as long as they are suitably qualified. Most group transport providers will also supply a driver if required.
- Connecting Services provide a link to conventional public transport services. They often operate in rural areas, connecting to main route bus services. They also operate in urban areas, serving housing estates which are not on the bus route. Services usually “demand responsive”, meaning that they need to be pre-booked.
- Taxi Voucher Schemes offer subsidised taxi fares. These schemes are usually restricted to areas without alternative public or community transport services, or to people who have no other transport available.
- Wheels 2 Work Schemes have been set up to help young people in the main to overcome transport barriers to accessing work or training. Schemes may offer short term moped or car hire, travel training, or help with making lift share arrangements.
- Minibus Brokerage Schemes allow access to a pool of minibuses, usually owned by a variety of different groups. The brokerage service aims to match groups that require transport with suitable available vehicles in the area.
- Local Authority Social Services and Special Educational Needs transport services are also a form of community transport service, when they are provided by CT operators or in-house. Similarly, community and voluntary organisations which have their own minibus, such as local Scout Groups, are also covered by the regulations governing the operation.