North Wales Community Health Council is the operational name of the Betsi Cadwaladr Community Health Council.
The North Wales Community Council (NWCHC) is a public body with responsibility to act as the local NHS Watchdog. It is an independent organisation which represents the interests of patients and the public in the National Health Service in North Wales.
The North Wales CHC is made up of 72 volunteer members. Membership is drawn from across North Wales and the counties of: Conwy, Denbighshire, Flintshire, Gwynedd, Wrexham and Ynys Mon. The CHC makes sure that when people in North Wales speak about their NHS, those responsible for providing health services listen – and act.
CHCs help people get the health services they need for themselves and those that they care for. They give information and advice about health services in the local area. CHCs listen to what individuals and the community have to say about their local health services with regard to quality, availability and access. They then act as the public voice in letting managers of health services know what people want and the improvements they would like to see.
CHCs must be consulted by the providers of local health services about any changes to health services within their area. CHCs, in turn, consult with the public to make sure they are properly reflecting the views of the public to the local health service providers of the Welsh Assembly Government. CHCs also help, advise and support people who wish to make a complaint about NHS services. The help and advice is completely free, independent and confidential. Your independent health service watchdog for North Wales is known as the North Wales Community Health Council (NWCHC).