TY'R BINWYDDEN PROJECT

Organisations at Tyr Binwydden

The Ty'r Binwydden Support Service has been in operation since October 2001. 

The project was initially established to provide a reception service within Ty’r Binwydden and to be responsible for the following:

• Ensuring visitors are directed to the appropriate organisation.

• Providing general information about voluntary and statutory services, particularly those within Ty’r Binwydden

• Signposting to other services where necessary

• Ensuring visitors sign in and out

• Room booking service and promotion of the meeting rooms

• Sorting and distribution of post and parcels

Currently there are approximately twelve volunteers who assist in the operation of reception.  They have been recruited by various means:

• Volunteer Bureau

• FLVC Newsletter

• Evening Leader

• Word of Mouth

• Other Organisations

The volunteers that are involved in the project are all here for a variety of reasons and come from various walks of life and across a wide age range.  The reasons people are volunteering at Ty’r Binwydden are, to fill in time, to gain skills, a stepping stone to paid employment, to meet people, to gain insight to the voluntary sector and many more.  All volunteers are encouraged to take advantage of training opportunities available and to make use of the staff at FLVC.

If an individual or group have an enquiry about a certain issue and FLVC do not have a specific group on the database, we will endeavour to find information on that issue.

What we actually do

• Deal with general enquiries about FLVC

• Enquiries about Ty’r Binwydden and groups within

• Enquiries about organisations NOT in Ty’r Binwydden

• Signposting to other organisations

• Directing visitors to appropriate organisation

• Ensuring visitors sign in and out

• Room Bookings

• Promote meeting rooms

• Messages

• Post and Parcels

• Inform groups of visitors (eg Bathing Assessment)

• Organise User Group meetings

• Organise ‘get-togethers’ within the building

• Provide projects for Youth Offending team

• Volunteer meetings

• Awareness training

• IT support to groups within the building

• Notices for the building

• Revising signs in the building

• Press cuttings to put on display

• Training volunteers

• Organise catering for some meetings

• Some admin support for groups within

• Liase with voluntary and statutory organisations such as Youth Offending Panel, Social Inclusion, WCVA

• Development of library similar to the one at FLVC

• Library Database in the developmental stages

And much, much more.

If you have any questions to ask about the Reception and Support Service here at Ty'r Binwydden, please do not hesitate to contact Sue or Sheila on  01352 744000 or e-mail info@flvc.org.uk .