Here you’ll find a series of useful information sheets written especially for voluntary organisations. These sheets are regularly updated.
1. Getting Started
- 1.1 First steps – from idea to action
- 1.2 Involving the community
- 1.3 Involving service users
- 1.4 Planning your work
- 1.5 Choosing legal structures
- 1.6 Charitable status
- 1.7 Where to go for help
- 1.8 Model Constitution for setting up a small charity
- 1.9 Charitable Incorporated Organisations
2. Running your organisation
- 2.1 Developing a strategic plan
- 2.2 The Business Plan
- 2.3 Effective meetings
- 2.4 Effective Annual General Meetings
- 2.5 Quality
- 2.6 Monitoring and evaluation
- 2.7 Risk management
- 2.8 Health & safety
- 2.9 Equal opportunities
- 2.10 Welsh language – legal context
- 2.11 Insurance
- 2.12 Data protection & GDPR
- 2.13 Community Action to tackle Climate Change
- 2.13.1 Where to go for help on action on climate change
- 2.14 Using freelance trainers and consultants
- 2.15 Environmental policy
- 2.16 Environmental Sustainability management systems
- 2.17 Impact and impact measurement
- 2.18 Social Value Policy
3. Working with others
- 3.1 Consensus building
- 3.2 Community participation and engagement methods
- 3.3 Partnership
- 3.4 Compacts
- 3.5 Customer care
- 3.6 Networks
- 3.7 Commissioning
- 3.8 Contracts
- 3.9 Wales’ International Development Network
- 3.10 Public law remedies-challenging decisions made by public bodies
4. Volunteers
- 4.1 Thinking about volunteering
- 4.2 Developing a volunteer strategy
- 4.3 Creating a volunteering policy
- 4.4 Recruiting, selecting and inducting volunteers
- 4.5 Attracting Welsh speaking volunteers
- 4.6 Equality and Diversity in volunteering
- 4.6.1 Equality and diversity monitoring for volunteers
- 4.7 How to ensure volunteer satisfaction
- 4.8 Keeping volunteers safe
- 4.8.1 Risk assessment – volunteers based at home
- 4.9 Safeguarding and good management practices
- 4.10 Disclosure and Barring Services
- 4.11 Volunteers and the law
- 4.12 Volunteers and welfare benefits
- 4.13 Volunteer expenses
- 4.14 Investing in Volunteers
- 4.15 Supporting harder to place volunteers
- 4.16 Involving young people as volunteers
- 4.17 Understanding mental health and volunteering
- 4.18 Volunteer Drivers
- 4.19 The economic value of volunteers
- 4.20 Employer Supported Volunteering
- 4.21 What do Volunteer Centres do in Wales?
- 4.22 Managing volunteer exits
- 4.23 Volunteers and insurance
- 4.24 Involving volunteers from overseas
- 4.25 The language of volunteering – terms explained
- 4.26 Managing concerns relating to volunteers
- 4.27 Promoting Welsh Language through volunteering
- 4.28 Welcoming volunteers who are asylum seekers or refugees
- 4.29 Carers and volunteering
- 4.30 Supporting Volunteers who have
Additional Learning Needs
5. Trustees and governance
- 5.1 Principles of governance
- 5.2 Trustee duties and responsibilities
- 5.3 Governing Body Structures and Honorary Officers
- 5.4 Recruitment, selection and induction
- 5.5 Training and Development for Trustees
- 5.6 Working with the Chief Officer
- 5.7 Liability of trustees and governing body members
- 5.8 Trustee indemnity insurance
- 5.9 Winding up – the steps involved and alternative options
- 5.10 Register of People with Significant Control
- 5.11 Safeguarding
6. Employing and managing people
- 6.1 Working in the voluntary sector
- 6.2 Employing staff for the first time
- 6.3 Drawing up a Job Specification
- 6.4 Advertising your vacancy
- 6.5 Selecting your candidate
- 6.6 Producing a written statement
- 6.7 Induction, training and development
- 6.8 Supervision and appraisal
- 6.9 Grievance
- 6.10 Harassment
- 6.11 Redundancy policy
- 6.12 Health and safety policy
- 6.13 Sickness policy
- 6.14 Family friendly policies
- 6.14.1 Maternity policy
- 6.14.2 Paternity policy
- 6.14.3 Adoption policy
- 6.14.4 Right to request flexible working
- 6.15 Equal opportunities policy
- 6.16 Whistleblowing policy
- 6.17 Retirement policy
- 6.18 Disciplinary policy
7. Finding and Getting Money
- 7.1 Developing a fundraising strategy
- 7.2 Grants – fit for funding
- 7.3 Applying to funders
- 7.3.1 Accounting for volunteers’ time in funding applications
- 7.5 Loans
- 7.6.1 Fundraising events
- 7.6.2 Fundraising legacies
- 7.6.3 Fundraising donations
- 7.7 Introduction to procurement
- 7.7.1 Introduction to tendering
- 7.7.2 Developing a successful tender
- 7.7.3 Costing your tender
- 7.8 Trading
- 7.8.1 Charity Shops
- 7.9 Giving (sources of funding)
- 7.10 Tax effective giving
- 7.10.1 Introduction to payroll giving
- 7.10.2 Payroll fundraising
- 7.10.3 Payroll giving consortia
- 7.10.4 Introduction to Gift Aid
- 7.10.5 Gift Aid Promotion
- 7.10.6 Gift Aid Record Keeping
- 7.10.7 Gift Aid FAQ
- 7.11 Corporate funding
- 7.12 Specialist European Teams
- 7.13 Working together to raise income
- 7.14 Community Investment
8. Managing Money
- 8.1 Setting up a financial system
- 8.2 Setting a budget
- 8.3 Full cost recovery
- 8.4 Monitoring expenditure and budget
- 8.5 Financial controls
- 8.6 Annual accounts and audit
- 8.7 VAT
- 8.8 Payroll
- 8.9 Reserves
- 8.10 Pensions
- 8.11 Avoiding fraud
- 8.12 Ensuring you have a good reserve policy
- 8.13 How reserves should be invested
- 8.14 How to write a good investment policy
9. Assets
- 9.1 Buildings
- 9.2 Running buildings
- 9.3 Land
- 9.4 Information Technology
- 9.5 Vehicles
- 9.6 Intellectual property
10. Promotion and Marketing
- 10.1 Communications and marketing plan
- 10.2 Creating effective marketing and publicity materials
- 10.3 Preparing newsletters
- 10.4 Working with the media
- 10.5 Effective press releases
- 10.6 The annual report
- 10.7 Website development and maintenance
- 10.8 Accessible formats and languages
- 10.9 New and Social Media in the Voluntary Sector
11. Campaigning and influencing
- 11.1 Who represents me?
- 11.2 Introduction to Welsh devolution and the Government of Wales Act 2006
- 11.3 National Assembly for Wales and the Welsh Government
- 11.4 Assembly business and committees
- 11.6 Making Legislation
- 11.7 The National Assembly for Wales Commission
- 11.8 Petitioning the National Assembly for Wales
- 11.9 The National Assembly for Wales – Basic facts and Glossary
- 11.10 Local government information
- 11.11 Planning a Campaign
- 11.12 Campaigning and lobbying techniques
- 11.13 Local Authority Plans and Strategies
- 11.14 Local Government Scrutiny
- 11.15 Town and Community Councils
- 11.16 The role of TSSW in third sector
influencing and engagement
12. Climate Change
- 12.1 Introducing climate change
- 12.2 Why climate change issues are important for the third sector
- 12.3 Climate change as part of sustainable development
- 12.4 Climate change social justice – impacts on vulnerable groups
- 12.5 Climate change and environmental justice
- 12.6 Climate change and energy
- 12.7 Climate change and housing
- 12.8 Climate change and livelihoods
- 12.9 Climate change and health
- 12.10 Climate change and transport
- 12.11 Reduce your organisation or group’s carbon footprint
- 12.12 Take local community level action on climate change
