Flintshire Citizens Advice Bureau helps people resolve their legal, money and other problems by providing free information and advice, and by influencing policy makers. The CAB service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
It values diversity, promotes equality and challenges discrimination. Flintshire CAB’s mission is to provide a high quality, comprehensive and accessible advice service which is capable of responding to the changing needs of the people of Flintshire in partnership with other organisations within the community.
There are four CAB offices in Flintshire situated in Holywell, Mold, and Deeside with an Outreach office in Buckley. We are an independent charity and a registered company that is governed by a Trustee Board. We are supported financially by Flintshire County Council, a number of Town and Community Councils, and we are contracted to deliver a range of information and advice services and contracts by the Legal Services Commission, the Equality and Human Rights Commission and the Welsh Assembly Government. Flintshire CAB offers a telephone, appointment and drop in service.
When you contact the bureau, we operate a Gateway Service where we will assess your circumstances and decide the best solution for your needs. This may be provision of basic information, seeing an advisor (when available), an appointment with a CAB specialist, and an appointment with the CAB, a telephone call-back or a referral to an external agency.