Polisi Preifatrwydd


Flintshire Local Voluntary Council (FLVC) is committed to protecting and respecting your privacy.

The information that we collect about you will only be used lawfully (in accordance with the  Data Protection Act (DPA) 2018 and the General Data Protection Regulation (GDPR) 2018 and their successors).

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our website (our site).
    • Your name
    • Email address
    • Subject/Message
  • If you contact us, we may keep a record of that correspondence.
  • Details of transactions you carry out through our site.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.


IP addresses and cookies

To assist in your use of our site we may use cookies, a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To store information about your preferences, and so allow us to customise our site according to your individual interests.
  • To speed up your searches.
  • To recognise you when you return to our site.


You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.


Our FLVC website sets “first party” cookies through its use of Clicky (R) Analytics. We use Clicky (R) Analytics to provide us with non-personal site analytics, which in turn help us improve the website. Clicky (R) Analytics tracking uses cookies in order to provide meaningful reports about web site visitors’ but they do not collect personal data about you. Clicky (R) Analytics sets or updates cookies only to collect data required for the reports. Additionally, Clicky (R) Analytics only uses first party cookies. This means that all cookies set by Clicky (R) Analytics cannot be altered or retrieved by any service on any domain other than www.flvc.org.uk. Further detailed information on Clicky (R) Analytics cookies can be found at https://clicky.com/user/terms-update


Where we store your personal data

All data is retained exclusively within the United Kingdom, or transferred only to ‘third countries’ where ‘adequacy of protection’ or specific certification as defined by The GDPR has been confirmed.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features` to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To notify you about changes to our service.


Disclosure of your information

Otherwise than specified in this policy we will not disclose your personal information to any third parties. We do not sell or transfer your personal information for advertising or other commercial reasons.

We do not disclose information about identifiable individuals to third parties but we may provide them with aggregate information about our users.


Your rights

The GDPR makes sure that you are entitled to the following:


To have confirmation that we do hold information about you and to request access to that information at any time – The right of access  (see: How to contact us)

If the information we hold about you is wrong or not complete you can ask us to change it – The right to rectification

You can ask that your information is removed from our systems, and unless there are important reasons for us to keep it we must agree – The right to erasure

You can ask that we only hold a limited amount of your information but do not anything else with it – The right to restrict processing

You can ask us for a copy of the information that we hold about you and reuse it for your own purposes – The right to data portability

If you don’t feel that we are using your information in the right way then you can let us know – The right to object

If we have made decisions about you by using computer or automated systems that haven’t had any human intervention then you can let us know that you are unhappy and ask that the decision is reviewed – Rights in relation to automated decision making and profiling.

Our site may, from time to time, contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

How to contact us


Please contact us if you have any questions about our privacy policy or information we hold about you:


Email [email protected]


Or write to


Data Protection

Flintshire Local Voluntary Council


Unit 3 , Mold Business Park

Wrexham Road





If you feel at any time that your information has been mishandled by FLVC then you can contact the Information Commissioners Office (ICO) on their website or by calling their helpline on 0303 123 1113.